Helpful information about DayMet Credit Union’s upcoming name change:
Q: How will this name change affect the Atrium name?
A: Atrium will become a “Division of Treadwell Credit Union”.
Q: Why are you changing your name?
A: We believe the current “DayMet” name is limiting and creates confusion within our areas of service among other financial institutions. Our new name will be an opportunity to authentically reflect who we are as an organization and the experience we continue to build for our current members – and, to appeal to new members. As a result, the Board of Directors made a unanimous decision to change our parent credit union’s name as part of an overall growth strategy.
Q: Is the name change a result of a merger or acquisition?
A: No. The name change is not the product of a merger or an acquisition with another financial institution. DayMet is financially strong and secure, and we will continue to be owned by you, our members, just as we are today.
Q: How did you select the new name?
A: The management team and Board of Directors spent many months working under the guidance of an experienced financial branding firm. The intent was to develop a new name that sets DayMet apart from other financial institutions and pays tribute to where we came from.
Q: When will the name change take effect?
A: You will begin seeing Atrium, A Division of Treadwell Credit Union in a variety of places over the next few weeks. Little by little everything will be updated to reflect the new name.
Q: What will change with the new name?
A: You will see updates to our Atrium logo reflecting our new “Division of Treadwell Credit Union” name. Through this transition and beyond, we are committed to ensuring your member experience and service will remain strong.
Q: Will the ownership of the credit union remain the same?
A: Yes. The credit union will remain 100% owned by you, our members.
Q: Will the credit union employees change?
A: The employees you’ve grown accustomed to will be here ready to provide the same personalized service that you expect.
Q: Who is eligible to join the credit union?
A: Our current membership charter encompasses anyone who lives, works, attends school or worships in Montgomery, Miami, Greene, Clark, Champaign, Butler, Warren, Darke, Preble, or Shelby County in Ohio or have an immediate family member who is a current member. This will remain as is today.
Q: If I am a member and move out of one of the eligible counties Atrium serves, can I still belong to the credit union?
A: Yes, eligibility requirements only need to be met when you initially join the credit union.
Q: Will my member number, account numbers, usernames, and passwords change?
A: No, your member number, account numbers, usernames, and passwords will remain the same.
Q: If I have automatic payments taken from my account or receive direct deposit, will I need to do anything?
A: No. Everything will stay the same. Our routing number will not change, and your account number(s) will remain the same. You do not need to take any steps to update automatic payments or direct deposits that are already established.
Q: How will fees, loan rates and deposit rates be impacted by the name change?
A: The rates and fees at our credit union will not be affected by the name change. We will continue to monitor our rates and fees as we always have, to ensure high value and return to our members. While rates and fees do fluctuate, this is in response to market conditions.
Q: Will my deposits remain insured?
A: Yes. Deposit accounts for each share owner remain privately insured up to $250,000 by American Share Insurance and privately insured for up to another $250,000 by Excess Share Insurance.
Q: Will my debit and/or credit card still work?
A: Yes. Your existing active credit card and/or debit card and current PIN, with the Atrium name and logo, will continue to work as it works today.
Q: Will I still be able to use my checks?
A: Yes. You can continue using your existing checks until they run out. When it’s time to reorder, you will see the credit union’s new name and logo on your checks.
Q: Do I need to get my legal documents (e.g. liens, titles, insurance) updated with the new name?
A: In most cases, your documents will be unaffected by the name change. If you have specific questions you may reach us at 513-974-5179.
Q: Will the credit union phone numbers change?
A: No, all phone numbers will remain the same.
Q: Will the credit union website/online banking, mobile app, and/or email addresses change?
A: No. Our current website at atrium4u.org will stay the same. Email addresses will also stay the same.
Q: Will branch days of operation and hours change?
A: No. Our branches will continue to be open and available to you the same days and times that you expect.
Q: Will there be any change in my statements?
A: There will not be any changes your statement.
Q: Where can I find additional information?
A: Please stop by one of our office during business hours or call us at 513-974-5179.
